DUOclip
Contact and appeals
This is a reference translation. The Japanese version is authoritative; if any discrepancy exists, the Japanese version prevails.
Report in the app
Use the menu on an invitation video or completed DUO to report the content or the person. After acceptance, choose whether to hide that DUO on this device or block the person. Reviewed in your history does not mean a video or account was removed.
Questions during development testing
First contact whoever provided your test app. Include your device, OS, app version and the steps that led to the issue. For report follow-up or an appeal, include the date and target type shown in your report history. Do not send passwords or sign-in codes.
Contact the operator
DUOclip is operated by VAULT LLC. The company’s published phone number is +81 50-1725-5354, answered by AI and shared with ALVA Inc. There is no dedicated DUOclip contact form yet. This channel does not guarantee a response time or resolution deadline.