Zombie Homestead

Zombie Homestead Data Deletion (Account Deletion)

Last updated:

This is a reference translation. The Japanese version is authoritative; if any discrepancy exists, the Japanese version prevails.

Last updated: October 3, 2026

"Zombie Homestead" ("the Service") has no account registration or sign-in. You can request deletion of data stored on our servers and customer data in our purchase management service (RevenueCat) by contacting us as described below.

How to request deletion

  1. Note down the "Support ID" (8 letters and numbers) at the bottom of the app's Settings screen. You can tap it to copy it.
  2. Delete the app from your device. If you keep using the app, your data at that point will be stored on our servers again.
  3. Send an email to the contact desk below with the subject "Data deletion" and your Support ID in the body.
  4. After confirming that the data belongs to your own device, we will delete it, in principle within 30 days, and let you know by email when it is done.

game@vault-tec.jp

Data we delete

  • Save data stored on our servers, and its backups
  • Transfer codes, and the device key used to confirm that the data is yours
  • Game progress and records of the days you played
  • Your Radio League title, name, icon, avatar, scores, play records (ghosts), and records of rankings and rewards
  • The number of people who joined with your invite code, and the record of the invite code you entered

Data we do not delete

  • Purchase records: purchase, spending, refund, and balance records are retained as necessary for sales statistics, fraud prevention, and handling refunds after removing their association with the device identifier. Store transaction IDs may remain, so the records are not necessarily fully anonymous. We may also retain records necessary to track deletion requests and prevent duplicate processing. Payment records managed by Apple and Google are outside the scope of our deletion process. For refunds and purchase history, please check the procedures of your app store.
  • Diagnostic information (Sentry) and gameplay data (Firebase Analytics): we do not send the Support ID to these services, so individual records may not be identifiable from the Support ID alone. Storage and deletion follow each service’s settings and policies. We will check what we can do in response to an inquiry. You can stop sending optional gameplay data at any time from "Share gameplay data" on the Settings screen.
  • Advertising (Google AdMob): for how advertising IDs and the like are handled, please see Google's Privacy Policy. You can reset your advertising ID in your device settings.

Please note

  • Deleted data cannot be restored. You will lose your game progress, in-game currency (Gems), and purchased items. Data deletion is not a refund procedure. Eligibility for refunds and application procedures follow Apple’s or Google’s terms and processes and applicable law.
  • Save data on your device is erased when you delete the app.
  • For details, please see the "Privacy Policy".

VAULT LLC