Zombie Homestead Contact

Please try restarting the app first. The FAQ may also have a solution. See the FAQ →

Whether a purchase can be canceled or refunded, and how to request it, follow the terms and procedures of the App Store or Google Play and applicable law. Please make your request to the store you used.

You can move your data to another device with the transfer code and password issued from "Transfer data" on the Settings screen. After the transfer, the data can no longer be used on the original device.

Enter the ID shown on the Settings screen in the game in the "Support ID" field below. We will confirm your identity and the relevant data as appropriate.

Continued use sends data again, so please delete the app before making your request. After confirming your identity and the relevant data, we delete it, in principle within 30 days. Deleting data is not a refund procedure.

The FAQ may already answer your question. See the FAQ →

Let us know about inappropriate names or cheating in the Radio League. Issues involving child safety are handled with top priority (you can also contact safety@vault-tec.jp directly). Do not attach or send illegal images or videos, either in this form or by email.