picmi
picmi Contact
This is a reference translation. The Japanese version is authoritative; if any discrepancy exists, the Japanese version prevails.
Thank you for using picmi. For questions, bug reports, or requests, please reach us via the desk below.
💡 Before contacting us, please also check the "FAQ" page — it may already answer your question.
Contact desk
Please include
To help us respond smoothly, please include as much as you can:
- Device model (e.g., iPhone 15) and OS version
- App version (shown on the Settings screen)
- A description of what happened (which screen, what you did, what occurred)
- A screenshot if possible
About replies
We respond in order. Depending on the content, a reply may take time, or we may be unable to reply. Thank you for your understanding.
Child safety contact
Inappropriate content or conduct and other child-safety issues receive top priority. You may also contact the dedicated desk directly:
🛡️ Child Safety Contact — VAULT LLC, Child Safety Officer — safety@vault-tec.jp
Supported languages
We accept inquiries in Japanese, English, Chinese, Korean, Spanish, Portuguese, and Indonesian.
Operated by VAULT LLC.